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Adam Crozier
Name: Adam Crozier
Occupation: CEO Royal Mail
Country: UK
Total Questions: 6
Total Answers: 0
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Adam Crozier
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Well intentioned
Popular Questions
  1. TimHood is asking Adam Crozier: "Will the Royal Mail meet the costs of relatives sending parcels to troops in Afghanistan as has been suggested by the Head of the UK's Armed Forces?"
  2. 27

  1. grahamis43 is asking Adam Crozier: "On a recent visit to my local main post office, I found two counters staffed.  One of these was for foreign currency only and the other counter was staffed by an employee who had a very prolonged chat..." Show more »"On a recent visit to my local main post office, I found two counters staffed.  One of these was for foreign currency only and the other counter was staffed by an employee who had a very prolonged chat with someone who was clearly a friend. ( the chat lasted more than 20 minutes).

    With a queue numbering 20+ to whom should I complain or ask for an explanation as to why  this was allowed to happen?

    I would also query why you dont need to queue for foreign currency, yet you have to queue for everything else. 
    Much bad feeling, lots of mumbling from dissatisfied customers and all of this at a time when the Post Office really should be tryiing much harder.

    In contrast I know of a small sub post office in the same town, where the service is both prompt and cheerful and guess what.....?........... it is being closed down! 

    I wonder when the penny will finally drop that the Post Office is NOT like Tesco or Sainsburys, it IS a business, so start running it like  one." Show less »
  2. 23

  1. dgibbins is asking Adam Crozier: "are you going to have a face to face meeting with billy hayes to try and safeguard the future of royal mail and its employees"
  2. 15

  1. sonata1976 is asking Adam Crozier: "Mr Crozier.i am a postman and i would like to know why postman/postwoman do not recieve company policy handbooks.there have  been many changes to this job recently as you know.i have tried to obtain a..." Show more »"

    Mr Crozier.i am a postman and i would like to know why postman/postwoman do not recieve company policy handbooks.there have  been many changes to this job recently as you know.i have tried to obtain a company policy handbook from hr and they say it is only possible to get on royal mails intranet site(which postman have no access to).the problem this is causing is that because postman dont know there rights as an employee,management manipulate company policies to suit themselves.this develops into bullying and harrassment.royal mail say they will not tolerate bullying but in actual fact they are causing it by letting management manipulte policy because postman just dont know the rules.please could you explain how you are going to improve this situation because to the floor staff it looks like royal mail are encouraging this kind of behaviour by not giving workers access to there rights.thankyou

    " Show less »
  2. 13

  1. Bladerunner is asking Adam Crozier: "As a Postman why do you insist the goverment is not involved with Royal Mail When they forced us to deliver our rivals mail if you cared about Royal Mail You would have refused, what business helps it's..." Show more »"As a Postman why do you insist the goverment is not involved with Royal Mail When they forced us to deliver our rivals mail if you cared about Royal Mail You would have refused, what business helps it's competitors, we do" Show less »
  2. 5

MORE QUESTIONS!
Recent Questions
  1. Bladerunner is asking Adam Crozier: "As a Postman why do you insist the goverment is not involved with Royal Mail When they forced us to deliver our rivals mail if you cared about Royal Mail You would have refused, what business helps it's..." Show more »"As a Postman why do you insist the goverment is not involved with Royal Mail When they forced us to deliver our rivals mail if you cared about Royal Mail You would have refused, what business helps it's competitors, we do" Show less »
  2. 5

  1. dgibbins is asking Adam Crozier: "are you going to have a face to face meeting with billy hayes to try and safeguard the future of royal mail and its employees"
  2. 15

  1. thollo is asking Adam Crozier: "Dear Adam

    I'd like to know why my serious compliant to the post office is not being dealt with seriously?

    Ref: 1-1041785915

    Your sincerely

    Tracy Hollowood"
  2. 1

  1. sonata1976 is asking Adam Crozier: "Mr Crozier.i am a postman and i would like to know why postman/postwoman do not recieve company policy handbooks.there have  been many changes to this job recently as you know.i have tried to obtain a..." Show more »"

    Mr Crozier.i am a postman and i would like to know why postman/postwoman do not recieve company policy handbooks.there have  been many changes to this job recently as you know.i have tried to obtain a company policy handbook from hr and they say it is only possible to get on royal mails intranet site(which postman have no access to).the problem this is causing is that because postman dont know there rights as an employee,management manipulate company policies to suit themselves.this develops into bullying and harrassment.royal mail say they will not tolerate bullying but in actual fact they are causing it by letting management manipulte policy because postman just dont know the rules.please could you explain how you are going to improve this situation because to the floor staff it looks like royal mail are encouraging this kind of behaviour by not giving workers access to there rights.thankyou

    " Show less »
  2. 13

  1. grahamis43 is asking Adam Crozier: "On a recent visit to my local main post office, I found two counters staffed.  One of these was for foreign currency only and the other counter was staffed by an employee who had a very prolonged chat..." Show more »"On a recent visit to my local main post office, I found two counters staffed.  One of these was for foreign currency only and the other counter was staffed by an employee who had a very prolonged chat with someone who was clearly a friend. ( the chat lasted more than 20 minutes).

    With a queue numbering 20+ to whom should I complain or ask for an explanation as to why  this was allowed to happen?

    I would also query why you dont need to queue for foreign currency, yet you have to queue for everything else. 
    Much bad feeling, lots of mumbling from dissatisfied customers and all of this at a time when the Post Office really should be tryiing much harder.

    In contrast I know of a small sub post office in the same town, where the service is both prompt and cheerful and guess what.....?........... it is being closed down! 

    I wonder when the penny will finally drop that the Post Office is NOT like Tesco or Sainsburys, it IS a business, so start running it like  one." Show less »
  2. 23

MORE QUESTIONS!

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